Intercom
In order to ensure you are dialing out correctly, you will need to verify the following: ​ 1. That calls are being made from our App interface only ​ 2. That your device has a stable internet connection (either from your Data plan you purchased or via a stable WiFi connection) ​ 3. That you… Continue reading Why do my Voice Calls not work?
Though our company does not provide local phone numbers, we do provide US phone numbers meant for international use. Our US phone numbers are international numbers that can be used from and to any location. It is worth noting that there are no additional or long distance charges for making international calls from any location,… Continue reading Types of Phone Numbers Provided (For Voice Service Only)
We have included a list of covered networks per destination country on our site. Simply search for the desired country in the search bar. Once clicked on, the available networks for that destination will appear on the right side of your screen.
GES Login details are included in the confirmation email sent to you upon purchase. Temporary US Phone Numbers are issued for clients who purchase ‘Voice Minute’ plans. Please note that clients who purchase ‘Data Only’ plans, will not be issued phone numbers at all. Any client who purchases a ‘Voice Minute’ plan will receive their… Continue reading How Do I Find My Phone Number or GES Login Details
Your balance can be checked at any time via our App or website. Simply copy paste your eSIM’s activation code or GES number in the ‘Check Balance’ field on the ‘Check Balance’ page. We are including the link to our ‘Check Balance’ page here for quick reference: ​https://globalesim.app/check-balance/ No more data left on your eSIM?… Continue reading How to Check Balance / Topup
In order to see a list of all available eSIM compatible devices on our site, simply select a destination country or region, and click on the ‘eSIM Compatible Devices’ tab located mid page right next to our ‘Welcome’ tab.
Our service does not have any ‘Hotspot’ or ‘Tethering’ Restrictions, meaning you can freely use this feature with our data service.
1. Types of Phone Numbers Provided (For Voice Service Only) = ​ Though our company does not provide local phone numbers, we do provide US phone numbers meant for international use. Our US phone numbers are international numbers that can be used from and to any location. It is worth noting that there are no… Continue reading 10 Most Frequently Asked Questions and Answers
Incoming SMS’s are supported, but we can not guarantee the receipt of SMS’s from 3rd party services (such as google, paypal, whatsapp, etc.).
Unfortunately, our service does not support outgoing SMS’s at this time. Incoming SMS’s are supported.
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