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ARE QR CODES RE-SCANNABLE?
If you have been reading through our ‘Managing your eSIM’ section, you will probably already know that eSIMs can NOT be transferred or scanned from one device to another.
However, QR codes can actually be re-scanned on the same original device it was initially scanned to.
That being said you should never remove your eSIM from your device. But if you accidentally do, you can always put it back in by re-scanning your QR code.
Please note, if you remove your eSIM it can NOT be scanned on to a different device.
BUT WHAT DOES THAT REALLY MEAN?
WELL IT MEANS A COUPLE OF VERY IMPORTANT THINGS:
1. It means removing your eSIM will have no practical effect, as it can NOT be transferred and prevents our customer support from identifying and fixing any technical issues.
2. You will require a NEW eSIM and QR code for another device which is not free of charge
WHAT IF I CAN NO LONGER USE MY DEVICE?
WHAT IF I BOUGHT A NEW ONE AND NEED A NEW eSIM AND QR CODE?
In order to avoid any additional fees, simply contact support and we will do the rest:
https://globalesim.app/page/Contact_Us
However, QR codes can actually be re-scanned on the same original device it was initially scanned to.
That being said you should never remove your eSIM from your device. But if you accidentally do, you can always put it back in by re-scanning your QR code.
Please note, if you remove your eSIM it can NOT be scanned on to a different device.
BUT WHAT DOES THAT REALLY MEAN?
WELL IT MEANS A COUPLE OF VERY IMPORTANT THINGS:
1. It means removing your eSIM will have no practical effect, as it can NOT be transferred and prevents our customer support from identifying and fixing any technical issues.
2. You will require a NEW eSIM and QR code for another device which is not free of charge
WHAT IF I CAN NO LONGER USE MY DEVICE?
WHAT IF I BOUGHT A NEW ONE AND NEED A NEW eSIM AND QR CODE?
In order to avoid any additional fees, simply contact support and we will do the rest:
https://globalesim.app/page/Contact_Us
