Can I keep my regular SIM card?
Yes! eSIM works alongside your physical SIM: Dual SIM functionality on supported devices Choose which for calls/data in settings Perfect for travel – keep home number active
Yes! eSIM works alongside your physical SIM: Dual SIM functionality on supported devices Choose which for calls/data in settings Perfect for travel – keep home number active
QR code scan: 2-3 minutes Manual setup: 5-10 minutes Activation: Usually instant, up to 15 minutes If longer: Restart device and check network connection
Check device compatibility – not all phones support eSIM Restart your phone and try again Check network connection during installation Try manual installation if QR code fails Contact support with error message screenshot
No, each eSIM can only be installed on one device. For use on additional devices, you need to purchase separate plans.
Make sure camera is clean and has good lighting Try entering the code manually: Settings > Add Plan > Enter Details Manually Check that your device supports eSIM Contact us if the problem persists
Settings > Networks & Internet > Mobile Network > Add Carrier Scan the QR code or enter the code manually Download the profile and wait for activation Enable data roaming in settings Supported on most new Android devices
Go to Settings > Cellular > Add Cellular Plan Scan the QR code you received via email Click “Continue” and follow the instructions Activate the eSIM and set it as default for data Supported from iPhone XS and newer