Frequently Asked Questions
Yes. A Voice Minutes plan is designed to work alongside a valid, corresponding data plan, and it will not function without one. If your data plan is inactive or has expired, your voice minutes cannot be used, so travelers relying on a voice plan for calls should confirm their data plan is current before expecting the voice service to work.
No. Topping up a data plan after it has expired does not extend the expiration date of the linked Voice Minutes plan. The voice plan follows its own separate expiration timeline, so travelers who want continued access to voice minutes need to check the voice plan's specific validity rather than assuming a data top-up automatically renews it.
If the data plan tied to your Voice Minutes plan expires, the voice service stops functioning because it depends on that data plan being active. Simply purchasing more data afterward will not restore or extend the original voice plan's expiration date, so travelers who want uninterrupted calling should monitor both their data and voice plan validity periods separately.
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