Simply go to ‘topup’ located at the top right of our site. On the ‘topup’ page simply input your 4K number for available Data and Voice plans.
Your balance can be checked at any time via our App or website. Simply copy paste your eSIM’s activation code or GES number in the ‘Check Balance’ field on the ‘Check Balance’ page. We are including the link to our ‘Check Balance’ page here for quick reference:
https://globalesim.app/check-balance/
No more data left on your eSIM? No problem!
You can always recharge or ‘Topup’ your eSIM with more data or voice minutes. Simply copy paste your eSIM’s activation code or GES number in the ‘Topup’ field on the ‘Topup’ page. We are including the link to our ‘Topup’ page here for quick reference:
https://globalesim.app/top-up/
Please note, your plan needs to be used in a supported country, and with the correct eSIM number or 4K number
In addition, we recommend topping up only after your current plan expires
If your plan still does not work please contact customer support immediately
In order to Topup your Voice Minutes, please follow the instructions below:
1. Click on ‘Topup’ located on the top right of the website homepage
2. Once on that page input your 4K number to see which plans are available for Topup
3. The Data plans available for Topup will appear on top
4. Below the Data plans there is an option for Topping up Voice Minutes (click on it)
Please note, our website may appear different on a mobile device as opposed to a computer/laptop
We recommend trying on a different type of device if you find yourself experiencing difficulties
Our Customer Support Center can be contacted
directly via live chat, which can be accessed by
clicking on the round blue message box located at the
bottom right of our website or via email
at [email protected]
Have a pleasant trip
Globalesim Team
