eSIM Top Up For Existing Customers
In order to check your remaining balance of your eSIM Data or Voice plan and its expiration date, please type your GES username or eSIM activation code received by email
Invalid e-sim code, please enter again or contact our customer service for assistance at [email protected]
Frequently asked questions on eSIM Topup
Simply go to ‘topup’ located at the top right of our site. On the ‘topup’ page simply input your 4K number for available Data and Voice Plans.
Please note, your plan needs to be used in a supported country. The plan needs to be used with the correct eSIM number (Topup number). If your plan still doesn’t work please contact customer support immediately.
In order to Topup your Voice Minutes, please follow the instructions below:
1. Click on ‘Topup’ located on the top right of the website homepage
2. Once on that page input your 4K number to see which plans are available for Topup
3. The data plans available for Topup will appear in red
4. Below the data plans there is an option for Topping up voice minutes in blue (click on it)
Please note, our website may appear different on a mobile device as opposed to a computer/laptop.We recommend trying on a different type of device if you find yourself experiencing difficulties.