Yes
A Voice Minute plan requires a valid corresponding Data plan in order to function.
Please note, Topping up your Data plan after it expires will not extend your Voice plan’s expiration date.
Please make sure to use the proper international dialing format even for local calls.
Your balance will not appear on your device, as your eSIM is not a physical SIM.
Please disregard any balance messages unless dialing *163 for a balance request promp or by using the ‘Check Balance’ feature on our website .
As our Voice plans are prepaid, your Voice Minutes are simply deducted for all incoming and outgoing calls.
Unfortunately, we do not offer Rollover Minutes or Rollover Data at the moment.
Our Customer Support Center can be contacted
directly via live chat, which can be accessed by
clicking on the round blue message box located at the
bottom right of our website or via email
at [email protected]
Have a pleasant trip
Globalesim Team
