Stay connected with your loved apps such as: Facebook, Instragram, Whatsapp, Viber, Skype and websites!
How it works?
- Select your preferred eSIM plan, scan your eSIM QR code received by email, and you are ready for your trip!
- Download GlobaleSIM App on Apple/Google stores to have a peace of mind during your stay – with the following options:
- Check your bundle status and remaining data / minutes of your eSIM plan!
- Top up your eSIM plans anytime, anywhere!
- Get 24/7 customer support via live chat with GlobaleSIM expert team!
- Get free incoming calls, free calls between GlobaleSIM users, and make direct outgoing calls through the App!
- No hidden fees, no roaming charges and no bill shocks!
Apple*
- iPhone 144
- iPhone 14 Plus
- iPhone 14 Pro
- iPhone 14 Pro Max
- iPhone 13
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone 13 Mini
- iPhone 12
- iPhone 12 Mini
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone XS
- iPhone XS Max
- iPhone XR
- iPhone SE (2020)
- iPhone SE (2022)
- iPad Air (3rd Generation)
- iPad Air (4th generation)
- iPad Pro 11‑inch (1st generation)
- iPad Pro 11‑inch (2nd generation)
- iPad Pro 11-inch (3rd generation)
- iPad Pro 12.9‑inch (3rd generation)
- iPad Pro 12.9‑inch (4th generation)
- iPad Pro 12.9-inch (5th generation)
- iPad (7th generation)
- iPad (8th generation)
- iPad (9th generation)
- iPad Mini (5th generation)
- iPad Mini (6th generation)
Samsung*
- Samsung Galaxy S22 Ultra 5G
- Samsung Galaxy S22+ 5G
- Samsung Galaxy S22 5G
- Samsung Galaxy S21 Ultra 5G
- Samsung Galaxy S21 5G
- Samsung Galaxy S21+ 5G
- Samsung Galaxy S20
- Samsung Galaxy S20+
- Samsung Galaxy Z Flip
- Samsung Galaxy Z Flip3 5G
- Samsung Galaxy Z Fold3
- Samsung Galaxy Z Fold2
- Samsung Galaxy Fold
- Samsung Galaxy Note 20 Ultra
- Samsung Galaxy Note 20+
- Samsung Galaxy Note 20
Google Pixel
- Google Pixel 3 & 3 XL*
- Google Pixel 3a & 3a XL*
- Google Pixel 4, 4a & 4 XL
- Google Pixel 5
- Google Pixel 6
- Google Pixel 6 Pro
HAMMER
- HAMMER Explorer PRO
- HAMMER Blade 3
- HAMMER Blade 5G
- myPhone NOW eSIM
Motorola
- Motorola Razr 2019
- Motorola Razr 5G
Huawei
- Huawei P40
- Huawei P40 Pro*
- Huawei Mate 40 Pro
Others
- Nuu Mobile X5
- Gemini PDA 4G+Wi-Fi
- OPPO Find X3 Pro*
- OPPO Find X5 Pro*
- OPPO Find X5*
- Sony Xperia 10 III Lite
ACER
- ACER Swift 3
- ACER Swift 7
ASUS
- ASUS Mini Transformer T103HAF
- ASUS NovaGo TP370QL
- ASUS Vivobook Flip 14 TP401NA
Dell
- Dell Latitude 9510
- Dell Latitude 7410
- Dell Latitude 7310
- Dell Latitude 9410
- Dell Latitude 7210 2-in-1
HP
- HP Elitebook G5
- HP Probook G5
- HP Zbook G5
- HP Spectre Folio 13
LENOVO
- Lenovo Yoga C630
- Lenovo Miix 630
- Lenovo Yoga 520
- Lenovo Yoga 720 convertible laptops
SURFACE
- Surface Go 3
- Surface Pro X
- Surface Duo 2
- Surface Duo
Please note! The following device models might not be eSIM compatible devices:
- iPhone devices purchased in Japan, China, Hong Kong, or Macao.
- Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 Devices purchased in Hong Kong.
- Samsung S20 FE/S21 FE.
- Google Pixel 3 Devices purchased in Australia, Yemen, and Japan.
- Google Pixel 3a devices that were purchased via Verizon in South Asia.
- Huawei P40 Pro+.
REFUND / CANCELLATION / MODIFICATION POLICY
Customer has the right to ask for a refund in the following cases.
- The eSIM QR code cannot be scanned and/or installed
- The eSIM cannot connect to network due to a technical issue with the local network
- The eSIM cannot provide Voice/Data service according to the customer plan
A refund will be issued ONLY after at least 48 hours, where:
- Within the 48 hours, the customer contacted GlobaleSIM by email (inf[email protected]) and reported the issue. A reference to the eSIM account (eSIM code, order ID, or personal information) should be mentioned.
- GlobaleSIM had the necessary time to check, investigate and find a solution for the customer within this period
- GlobaleSIM did not find a proper solution for the customer to use the service, then a refund / partial refund will be issued upon GlobaleSIM decision
A refund will NOT be issued in case of:
- The issue is due to lack of coverage where the customer is located
- The customer deleted his eSIM line from his device
- The customer switched to a new device and needed a new eSIM QR code (a new order needs to be made)
- The customer did not reply to GlobaleSIM Technical team during issue investigation / did not report the issue in a timely manner
REFUND / CANCELLATION / MODIFICATION POLICY
Customer has the right to ask for a refund in the following cases.
- The eSIM QR code cannot be scanned and/or installed
- The eSIM cannot connect to network due to a technical issue with the local network
- The eSIM cannot provide Voice/Data service according to the customer plan
A refund will be issued ONLY after at least 48 hours, where:
- Within the 48 hours, the customer contacted GlobaleSIM by email ([email protected]) and reported the issue. A reference to the eSIM account (eSIM code, order ID, or personal information) should be mentioned.
- GlobaleSIM had the necessary time to check, investigate and find a solution for the customer within this period
- GlobaleSIM did not find a proper solution for the customer to use the service, then a refund / partial refund will be issued upon GlobaleSIM decision
A refund will NOT be issued in case of:
- The issue is due to lack of coverage where the customer is located
- The customer deleted his eSIM line from his device
- The customer switched to a new device and needed a new eSIM QR code (a new order needs to be made)
- The customer did not reply to GlobaleSIM Technical team during issue investigation / did not report the issue in a timely manner
